Privacy Policy
Good News Unlimited
Privacy Statement
Good News Unlimited respects the privacy of your personal information and is committed to complying with the National Privacy Principles outlined in the Privacy Act 1988 (Aust.).
The following privacy policy is intended to answer any questions you might have about Good News Unlimited’s personal information handling practices. It includes information relating to the kinds of personal information we collect; what we do with it; how we protect it; who we might disclose it to; and your general privacy rights.
What type of personal information does Good News Unlimited collect and how is it collected?
Information collected relates to:
- Recipients of services from Good News Unlimited (such as seminars and magazines) before, during and after their immediate involvement with Good News Unlimited
- Purchasers of resources from Good News Unlimited
- Job applicants, staff members, volunteers, participants in seminars and contractors
- People who donate to Good News Unlimited; and
- Other people who come into contact with Good News Unlimited
The type of information Good News Unlimited collects and holds includes (but is not limited to) both personal information and sensitive information and is collected by way of telephone calls, online forms, hard copy forms, face-to-face meetings and interviews.
Personal information
‘Personal Information’ is any kind of information about an individual that makes the identity of the individual apparent or reasonably ascertained.
Good News Unlimited generally collects the following kinds of Personal Information:
Names
Postal and email addresses
Phone and fax numbers
Age bracket
Gender
Marital status
History of association with Good News Unlimited
Financial details (bank and credit card numbers) and donor history
Sensitive information
Under the Privacy Act, sensitive information is defined as:
Racial or ethnic origin;
Political opinions;
Membership of a political association;
Religious beliefs or affiliations;
Philosophical beliefs;
Membership of a professional or trade association;
Membership of a trade union;
Sexual preferences or practices;
Criminal record;
Health information about an individual.
Consent may be either express or implied consent, depending on the nature of the transaction. When practicable Good News Unlimited will always take reasonable steps to obtain express consent if collecting sensitive information.
Use of personal information
We use Personal Information to:
Process seminar bookings and donations,
Provide goods and services relating to our ministry,
Keep people who have or may have an interest in Good News Unlimited’s ministry informed about matters related to seminars, the goods and services we offer and the general work of the organisation,
Seek donations and market Good News Unlimited as an organisation,
Satisfy Good News Unlimited’s legal obligations and duty of care,
Conduct surveys of our supporters,
Process information for the smooth running of seminars, and
Promote our services at events, on our website, in publications and for fundraising purposes.
We only collect personal information that is necessary for us to carry out our functions and activities. We collect this information by lawful and fair means and in an unobtrusive way. If personal information is not provided, Good News Unlimited may not be able to process seminar bookings, donations or satisfy duty of care requirements.
Good News Unlimited may use Personal Information for its marketing purposes including where it is impractical for Good News Unlimited to seek the individual’s consent before that particular use.
On very rare occasions we may purchase lists of potential supporters and send these people information about Good News Unlimited and the work we do. When we first contact people on these lists we will provide them with an opportunity to ‘opt out’ of any further contact with Good News Unlimited.
All fundraising appeal mailings will feature an ‘opt-out’ clause. If individuals choose to ‘opt-out’ we will not contact them again for that particular purpose.
From time to time we may notify you of special events, new resources or services, or other information that may interest you. We will stop sending you this type of information if you inform us by email, telephone or in writing that you do not wish to receive such material.
Job applicants, staff members, volunteers, contractors and others
Good News Unlimited’s primary purpose for collecting personal information from job applicants, staff members, volunteers and contractors is to assess and (if successful) engage the applicant, staff member, volunteer or contractor.
The purposes for which this information is used include: administering the individual’s employment or contract; insurance purposes; seeking funds and marketing for Good News Unlimited; and to satisfy Good News Unlimited’s legal obligations such as OH&S legislation.
Under the Privacy Act, the National Privacy Principles do not apply to employee records. As a result, this Privacy Policy does not apply to Good News Unlimited’s treatment of employee records, where the treatment is directly related to a current or former employee relationship between Good News Unlimited Ltd and the employee.
Disclosure of personal information
We do not engage in the selling, renting or exchanging of our database.
Good News Unlimited discloses Personal Information to:
Staff, volunteers and training consultants or contractors to facilitate the smooth running of seminars
Organisations, individuals and/or volunteers that assist in Good News Unlimited fundraising and marketing activities
Anyone you authorise Good News Unlimited to disclose information to
Websites
Good News Unlimited respects and protects the privacy of all users of our web sites: goodnewsunlimited.org.au
We reserve the right to collect personally identifying information from our users during (a) online applications, (b) messages posted to our forum boards, (c) online purchasing, (d) competitions or (e) online surveys.
Generally the information collected includes: name; e-mail address; postal address; and answers to questions (surveys or otherwise). This information is used for internal marketing purposes and helps us determine how to improve our site and products.
The website may use ‘cookies’ to track website usage and statistics. Visitors may set their browsers to refuse cookies, which may limit access to some functions. Tracking will be conducted in such a way to ensure the anonymity of visitors.
The Good News Unlimited website may contain links to third party websites. Good News Unlimited is not responsible for the privacy practices of these sites.
By using the Good News Unlimited web site you signify your assent to Good News Unlimited Ltd’s Privacy Policy.
Security of your personal information
Good News Unlimited will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. This includes physical security, computer and network security and personnel security.
Good News Unlimited will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed. In instances where information is archived, Good News Unlimited will take reasonable steps to ensure the security of this information.
Access and correction rights
You can request access to your Personal Information held by Good News Unlimited by contacting our Privacy Officer. Good News Unlimited may require you to verify your identity in order to access information.
Good News Unlimited may choose not to provide individuals with access to personal information if:
Providing access would have an unreasonable impact on the privacy of other individuals;
The request for access is frivolous or vexatious;
The information relates to anticipated or existing legal proceedings and would not be discoverable in those proceedings
Providing access would be likely to prejudice an investigation of possible unlawful activity.
If you believe that any personal information that we are storing about you is incorrect, incomplete, or not up to date, you can ask us to correct the information. In most cases, we expect to be able to respond to such a request. If you have a profile with Good News Unlimited you are always free to edit and update that profile yourself at our website.
Complaints/Problems
If you believe that Good News Unlimited may have breached your privacy rights, or are simply concerned about any of our information handling practices, please contact our Privacy Officer. We will promptly investigate the matter and where appropriate, take steps to remedy your concerns.
How to contact our privacy officer
The Privacy Officer
Good News Unlimited Ltd
PO Box 6788
South Tweed Heads
NSW 2486 Australia
Ph: (07) 5524 5040 Fax: (07) 5424 5900
